ReplyOrder.js 2.4 KB

12345678910111213141516171819202122232425262728293031323334353637383940414243444546474849505152535455565758596061626364656667686970717273747576
  1. const API = require("../../../../lib/API.js");
  2. const db = require("../../../../plugin/DataBase/db.js");
  3. const { BaseStdResponse } = require("../../../../BaseStdResponse.js");
  4. const AccessControl = require("../../../../lib/AccessControl.js");
  5. const EmailTemplate = require('../../../../plugin/Email/emailTemplate')
  6. class ReplyOrder extends API {
  7. constructor() {
  8. super();
  9. this.setPath('/Admin/Kefu/Order')
  10. this.setMethod('PUT')
  11. }
  12. async onRequest(req, res) {
  13. let { uuid, session, id, content, files } = req.body
  14. if ([uuid, session, id, content].some(value => value === '' || value === null || value === undefined))
  15. return res.json({
  16. ...BaseStdResponse.MISSING_PARAMETER
  17. })
  18. if (!await AccessControl.checkSession(uuid, session))
  19. return res.status(401).json({
  20. ...BaseStdResponse.ACCESS_DENIED
  21. })
  22. const time = new Date().getTime()
  23. let msg = []
  24. let message = {
  25. time,
  26. content,
  27. files: files ?? [],
  28. uuid,
  29. type: 'server'
  30. }
  31. const selectSql = 'SELECT msg, state, email FROM work_order WHERE id = ?'
  32. const selectRows = await db.query(selectSql, [id])
  33. if (!selectRows || selectRows.length !== 1 || selectRows[0].state === 2)
  34. return res.json({
  35. ...BaseStdResponse.ERR,
  36. msg: '工单异常或已关闭'
  37. })
  38. msg = selectRows[0].msg
  39. msg.push(message)
  40. let sql = 'UPDATE work_order SET msg = ?, update_time = ?, state = 0 WHERE id = ?'
  41. let r = await db.query(sql, [msg, time, id])
  42. try {
  43. if (r && r.affectedRows > 0) {
  44. res.json({
  45. ...BaseStdResponse.OK,
  46. data: r.insertId
  47. })
  48. if(selectRows[0].email) {
  49. await EmailTemplate.orderNewReply(selectRows[0].email, {id, content, files})
  50. }
  51. } else {
  52. return res.json({ ...BaseStdResponse.ERR, msg: '回复工单失败!数据库错误' })
  53. }
  54. } catch (err) {
  55. this.logger.error(`回复工单失败!${err.stack}`)
  56. res.json({
  57. ...BaseStdResponse.ERR,
  58. msg: "回复工单失败!",
  59. })
  60. }
  61. }
  62. }
  63. module.exports.ReplyOrder = ReplyOrder