ReplyOrder.js 2.7 KB

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  1. const API = require("../../../../lib/API.js");
  2. const db = require("../../../../plugin/DataBase/db.js");
  3. const { BaseStdResponse } = require("../../../../BaseStdResponse.js");
  4. const AccessControl = require("../../../../lib/AccessControl.js");
  5. const EmailTemplate = require('../../../../plugin/Email/emailTemplate')
  6. class ReplyOrder extends API {
  7. constructor() {
  8. super();
  9. this.setPath('/Admin/Kefu/Order')
  10. this.setMethod('PUT')
  11. }
  12. async onRequest(req, res) {
  13. let { uuid, session, id, content, files } = req.body
  14. if ([uuid, session, id, content].some(value => value === '' || value === null || value === undefined))
  15. return res.json({
  16. ...BaseStdResponse.MISSING_PARAMETER
  17. })
  18. if (!await AccessControl.checkSession(uuid, session))
  19. return res.status(401).json({
  20. ...BaseStdResponse.ACCESS_DENIED
  21. })
  22. // 检查权限
  23. let permission = await AccessControl.getPermission(uuid)
  24. if (!permission.includes("admin") && !permission.includes("service"))
  25. return res.json({
  26. ...BaseStdResponse.PERMISSION_DENIED
  27. })
  28. const time = new Date().getTime()
  29. let msg = []
  30. let message = {
  31. time,
  32. content,
  33. files: files ?? [],
  34. uuid,
  35. type: 'server'
  36. }
  37. const selectSql = 'SELECT msg, state, email FROM work_order WHERE id = ?'
  38. const selectRows = await db.query(selectSql, [id])
  39. if (!selectRows || selectRows.length !== 1 || selectRows[0].state === 2)
  40. return res.json({
  41. ...BaseStdResponse.ERR,
  42. msg: '工单异常或已关闭'
  43. })
  44. msg = selectRows[0].msg
  45. msg.push(message)
  46. let sql = 'UPDATE work_order SET msg = ?, update_time = ?, state = 1 WHERE id = ?'
  47. let r = await db.query(sql, [msg, time, id])
  48. try {
  49. if (r && r.affectedRows > 0) {
  50. res.json({
  51. ...BaseStdResponse.OK,
  52. data: r.insertId
  53. })
  54. if (selectRows[0].email) {
  55. await EmailTemplate.orderNewReply(selectRows[0].email, { id, content, files })
  56. }
  57. } else {
  58. return res.json({ ...BaseStdResponse.ERR, msg: '回复工单失败!数据库错误' })
  59. }
  60. } catch (err) {
  61. this.logger.error(`回复工单失败!${err.stack}`)
  62. res.json({
  63. ...BaseStdResponse.ERR,
  64. msg: "回复工单失败!",
  65. })
  66. }
  67. }
  68. }
  69. module.exports.ReplyOrder = ReplyOrder