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- const API = require("../../../../lib/API.js");
- const db = require("../../../../plugin/DataBase/db.js");
- const { BaseStdResponse } = require("../../../../BaseStdResponse.js");
- const AccessControl = require("../../../../lib/AccessControl.js");
- const EmailTemplate = require('../../../../plugin/Email/emailTemplate')
- class ReplyOrder extends API {
- constructor() {
- super();
- this.setPath('/Admin/Kefu/Order')
- this.setMethod('PUT')
- }
- async onRequest(req, res) {
- let { uuid, session, id, content, files } = req.body
- if ([uuid, session, id, content].some(value => value === '' || value === null || value === undefined))
- return res.json({
- ...BaseStdResponse.MISSING_PARAMETER
- })
- if (!await AccessControl.checkSession(uuid, session))
- return res.status(401).json({
- ...BaseStdResponse.ACCESS_DENIED
- })
- // 检查权限
- let permission = await AccessControl.getPermission(uuid)
- if (!permission.includes("admin") && !permission.includes("service"))
- return res.json({
- ...BaseStdResponse.PERMISSION_DENIED
- })
- const time = new Date().getTime()
- let msg = []
- let message = {
- time,
- content,
- files: files ?? [],
- uuid,
- type: 'server'
- }
- const selectSql = 'SELECT msg, state, email FROM work_order WHERE id = ?'
- const selectRows = await db.query(selectSql, [id])
- if (!selectRows || selectRows.length !== 1 || selectRows[0].state === 2)
- return res.json({
- ...BaseStdResponse.ERR,
- msg: '工单异常或已关闭'
- })
- msg = selectRows[0].msg
- msg.push(message)
- let sql = 'UPDATE work_order SET msg = ?, update_time = ?, state = 1 WHERE id = ?'
- let r = await db.query(sql, [msg, time, id])
- try {
- if (r && r.affectedRows > 0) {
- res.json({
- ...BaseStdResponse.OK,
- data: r.insertId
- })
- if (selectRows[0].email) {
- await EmailTemplate.orderNewReply(selectRows[0].email, { id, content, files })
- }
- } else {
- return res.json({ ...BaseStdResponse.ERR, msg: '回复工单失败!数据库错误' })
- }
- } catch (err) {
- this.logger.error(`回复工单失败!${err.stack}`)
- res.json({
- ...BaseStdResponse.ERR,
- msg: "回复工单失败!",
- })
- }
- }
- }
- module.exports.ReplyOrder = ReplyOrder
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