const API = require("../../../lib/API.js"); const db = require("../../../plugin/DataBase/db.js"); const { BaseStdResponse } = require("../../../BaseStdResponse.js"); const AccessControl = require("../../../lib/AccessControl.js"); class CreateOrder extends API { constructor() { super(); this.setPath('/Kefu/Order') this.setMethod('POST') } async onRequest(req, res) { let { uuid, session, id, title, content, files, email } = req.body if ([uuid, session, content].some(value => value === '' || value === null || value === undefined)) return res.json({ ...BaseStdResponse.MISSING_PARAMETER }) if (!await AccessControl.checkSession(uuid, session)) return res.status(401).json({ ...BaseStdResponse.ACCESS_DENIED }) const time = new Date().getTime() let msg = [] let message = { time, content, files: files ?? [], uuid, type: 'user' } let sql, r if (!id) { if ([title].some(value => value === '' || value === null || value === undefined)) return res.json({ ...BaseStdResponse.MISSING_PARAMETER }) msg.push(message) const systemMsg = { time, content: '您的问题已收到,我们将会尽快处理您的问题,请耐心等待,感谢您的支持理解。', uuid: 'e4fe0277-0b1a-41a1-b25f-8b6e4cec3281', type: 'system' } msg.push(systemMsg) sql = 'INSERT INTO work_order (title, email, msg, create_user, create_time, update_time) VALUES (?, ?, ?, ?, ?, ?)' r = await db.query(sql, [title, email, msg, uuid, time, time]) } else { const selectSql = 'SELECT msg, state, email FROM work_order WHERE id = ? AND create_user = ?' const selectRows = await db.query(selectSql, [id, uuid]) if (!selectRows || selectRows.length !== 1 || selectRows[0].state === 2) return res.json({ ...BaseStdResponse.ERR, msg: '工单异常或已关闭,请提交新工单' }) msg = selectRows[0].msg msg.push(message) sql = 'UPDATE work_order SET msg = ?, update_time = ?, state = 0 WHERE id = ? AND create_user = ?' r = await db.query(sql, [msg, time, id, uuid]) } try { if (r && r.affectedRows > 0) { res.json({ ...BaseStdResponse.OK, data: r.insertId }) // 完善功能:发送提醒邮件 } else { return res.json({ ...BaseStdResponse.ERR, msg: '提交工单失败!数据库错误' }) } } catch (err) { this.logger.error(`提交工单失败!${err.stack}`) res.json({ ...BaseStdResponse.ERR, msg: "提交工单失败!", }) } } } module.exports.CreateOrder = CreateOrder